Returnpolicy

Consumer will have the right to dissolve the distance Agreement with 8-trackshop within 14 days after receiving the product, free of charge and without stating reasons.
The term commences on the day after the product was received by the consumer, or a third party designated by the consumer, who is not the transporting party, or:
• if the delivery of a product involves different deliveries or parts: the day on which Consumer, or a third party designated by Consumer, received the last delivery or the last part;
• with contracts for the regular delivery of products during a given period: the day on which Consumer, or a third party designated by Consumer, received the last product;
• if Consumer has ordered several products: the day on which Consumer, or a third party designated by Consumer, received the last product.
Only the direct costs incurred for the return shipment are for Consumer`s account. This means that Consumer will have to pay the costs of returning the product. Any shipping costs paid by Consumer and the purchase price paid for the product will be refunded to Consumer if the entire order is returned.
During the withdrawal period referred to in paragraph 1, Consumer will treat the product and its packaging with the utmost care. Consumer may not open the packaging or use the product unless this is necessary in order to determine the nature of the products, their features and their operation.
Consumer is only liable for the product`s devaluation that is a consequence of his handling the product other than as permitted.
Consumer can terminate the Agreement in accordance with paragraph 1 of this article by reporting the withdrawal (digital or in other form) to 8-trackshop, within the withdrawal period, by means of the model form for right of withdrawal or in some other unequivocal way. If 8-trackshop makes it possible for Consumer to declare his withdrawal via electronic/digital means, then after receiving such a declaration, 8-trackshop sends immediate confirmation of receipt.
As quickly as possible, but no later than 14 days after the day of reporting as referred to in paragraph 1, Consumer shall return the product, or hand it over to (a representative of) 8-trackshop. Consumer can send the product directly to 8-trackshop without a notice of withdrawal in advance within the period as mentioned in paragraph 1. Consumer must, in this case, include a written notice of withdrawal, such as the model form.

Products can be returned to the following address:

8-trackshop
Bakkerstraat 20
1221GW, Hilversum
The Netherlands


Any amounts already paid by Consumer (in advance) will be refunded to Consumer as soon as possible, and in any case within 14 days after dissolution of the Agreement. If Consumer chose an expensive method of delivery in preference to the cheapest standard delivery, 8-trackshop does not have to refund the additional costs of the more expensive method. Except in cases in which 8-trackshop has offered to retrieve the product himself, he can postpone refunding until he has received the product or until Consumer proves he has returned the product, depending on which occurs earlier.

 

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